About us
We are an award winning financial provider working with almost 3,000 partners to fund advances of over £4 billion to more than 2.1 million customers. Premium Credit employs over 400 people across the UK and Ireland, with our head office in Leatherhead.
We’re a purpose-led company with strong culture, strong values and a demonstrable record of prioritising our customers, partners and colleagues, alongside our investors. We proudly support our community of customers and partners in creating opportunities through convenient payments.
Our Culture
At Premium Credit, we know that it’s not just about what you do but also about how you do it. Each quarter, we recognise those colleagues who have demonstrated our values and behaviours through the work they have delivered. All colleagues are eligible to be nominated by their peers or managers throughout the business and the winners are shortlisted by a number of staff from across the business and then selected by our Executive Team.
Equality, Diversity & Inclusion is at the heart of working life at Premium Credit. Our ongoing aim is to create an environment where people are treated fairly and have access to equal opportunities, and where everyone considers how their actions may be received by people who are different to them. We are constantly working to create a workplace where people are encouraged to have diversity of thought and where viewpoints, regardless of background, are considered.
Our Values
Our culture is built upon our four company values:
Stand Together
We work together as one team
Stand Up
We are relied upon to get it done
Stand Out
We embrace originality, courage and passion
Stand True
We act with honesty and integrity
Why Work with us?
Working with us is more than just a job, it’s an opportunity to shape a career. We’ve built a culture where personal and professional growth sits alongside business growth, and we provide a blend of learning to ensure colleagues continue to build capability for current and future roles through a supportive and high performing environment.
At Premium Credit, we focus on growing our people through a range of development programmes and career progression opportunities. We recognise our staff through events and awards; and promote an open culture where staff are valued and appreciated.
Most roles at Premium Credit are open to job sharing and part time working. To find out more on working flexibly at Premium Credit, read our Flexible Working Policy.
Our Benefits
We appreciate the enormous commitment you bring to work each day, and want to ensure you are properly looked after and rewarded. More than that, we want to ensure our purpose and values are fully reflected in the relationship between the business and the colleagues who work tirelessly to support our partners and customers to make Premium Credit a market leader.
Our benefits scheme provides a wide range of valuable perks. They’re designed to offer you real value and flexibility, relevant savings, and long-term security for you and your family if life takes an unexpected turn.
Option to Work Flexibly
including Hybrid and Remote Working.
Pension Contribution
25 Days’ Annual Leave
Volunteer Day and Contribution
(to support registered charities)
BUPA Private Medical cover
(subject to eligibility)
Dental Cover
(subject to eligibility)
Buy or Sell up to 5 additional Days of Annual Leave each Year
Life Assurance Payment
Critical Illness Cover
(at discounted rates)
Income Protection
Flu Vaccines
Length of Service Awards
An additional week of Annual Leave on your 10 and 20 year anniversary
Generous Maternity, Paternity and Adoption Benefits
Employee Assistance Programme
Corporate Discount Scheme
"So far my time at premium credit has been nothing but positive and refreshing to find a company that not only says it cares about its staff but actually follows through on it. The quality of the training prepares you to take on the role on the phone and the support from other staff, the managers and the floorwalkers gives the confidence to learn and grow within the role. It is also nice to see the interest in supporting the development of the staff, not only in their current position, but to help them progress and learn what would be needed for them be successful in other roles.
Christopher
Customer Service Advisor
Our Quarterly Premium Award
These awards celebrate our colleagues who truly embrace our core business behaviours which underpin our purpose.
Service Award: Recognises a colleague who delivers excellent service either directly to our customers, partners or internal colleagues.
Team Award: Recognises a team that has had a positive impact and outstanding contribution to the business. It could be a department or a cross functional team
Leadership Award: Recognises a colleague who leads by example whether on a project, within a team or an activity across the company. This is not only limited to people with management responsibilities.
Values Award: Recognises one colleague who demonstrates outstanding behaviours against one or more of our values each quarter: