Departments
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Finance
Reporting, Financial Planning and Treasury - The Wizards of the Wallet
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Product and Tech
Development, Implementation and Protection - this team takes care of tech
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Collections and Recoveries
Working with partners and customers to ensure we collect payments due
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Credit Risk
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Underwriting
Assessing applications to ensure that the proposal is viable
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Customer and Partner Journey
Improving processes to help our partners do business with us
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Operations
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Customer Onboarding and AML
Our first line of defence in ensuring that our company and customers are protected from financial crime
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Onboarding Support
Supporting partners to do business with us
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Complaints
Resolving customer or partner complaints and ensuring that we improve our processes to provide better service
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Account Maintenance and Accounting Operations
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Partner Support and Ireland Operations
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People and Culture
Supporting colleagues across the business to work and live well
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Commercial IPF and Ireland Sales
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Insurances Services
Working with our partners and networks to grow our business, you'll find this team at events or visiting key contacts
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Specialist Finance
Growing our business and supporting partners to use our services
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Legal Risk and Compliance
Ensuring that we comply with regulations and that we are following legal requirements.
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Brand and Marketing
Communicating with our colleagues and partners, arranging events and taking care of our brand
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Strategy and Planning
Taking care of our company's direction and goals, how we will get there and what we need to be successful
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Contact Centre
Answering customer and partner queries via telephone and email - the largest (and busiest) team in the company