Account Manager

Hybrid, London Location

At Premium Credit, we’re one of the UK’s leading insurance premium finance and specialist lending providers, helping businesses and customers access the finance they need through straightforward, flexible solutions. We’re proud of our people-first culture and our commitment to delivering excellent service through strong relationships, collaboration and accountability.

We’re looking for an Account Manager to join our Specialist Lending team. This is a fantastic opportunity for someone who is commercially minded, relationship-focused and passionate about delivering a high-quality service to partners and producers.

The role

As an Account Manager, you’ll provide a proactive, professional and collaborative sales and relationship management service to our New Market SME Producers. You’ll play an important role in supporting profitable growth, strengthening partner relationships and enhancing Premium Credit’s reputation in the market.

This role is ideal for someone who enjoys building strong working relationships, identifying growth opportunities and delivering excellent service in a fast-paced commercial environment.

What you’ll be doing

In this role, you will:

• Achieve agreed sales targets through the appointment of new Producers and the development of existing accounts within a defined territory

• Build and maintain strong working relationships with New Market SME Producers

• Provide an internal relationship management and sales support service

• Identify and manage renewal business, ensuring all forthcoming renewals are handled effectively

• Ensure Producers receive products and services that meet the needs of their business

• Deliver training and guidance to Producers on our online services

• Resolve queries and actions arising from Producer interactions quickly and effectively, using every opportunity to support growth

• Maintain an agreed contact plan through outbound calls and email communications, providing clear, concise and accurate information

• Manage Producer correspondence professionally and efficiently

• Work closely with colleagues across teams and divisions to deliver a seamless service

• Promote Premium Credit’s brand identity, values and market position in all interactions

What we’re looking for

We’re looking for someone who brings a strong combination of commercial awareness, relationship-building ability and personal accountability. You’ll be confident managing multiple priorities, taking ownership of issues and delivering high standards of service.

You’ll ideally have:

• Experience in developing and maintaining client or partner relationships

• A sales-focused mindset, with the ability to identify and support growth opportunities

• Strong written and verbal communication skills

• The ability to manage a varied workload effectively, with excellent attention to detail

• Good organisational skills and the ability to work under pressure to meet deadlines

• Confidence using initiative and making decisions to resolve issues

• A proactive, self-starting approach with the ability to work both independently and as part of a team

• Good operational and process understanding

• Strong numeracy skills, including experience using Microsoft Excel

• An interest in understanding company strategy, products and services to support commercial success

Why join Premium Credit?

At Premium Credit, we’re committed to creating an environment where our people can thrive. We’re proud to offer a supportive culture, opportunities for development and a workplace where collaboration, integrity and continuous improvement are valued.

Certified as a Great Place to Work and recently awarded a Top 100 spot in Best Place to Work for Development (Large Company), we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal.

Our benefits

We offer a competitive package and a range of benefits designed to support your wellbeing and development, including:

• Private medical insurance

• Life assurance

• Income protection

• Contributory pension scheme

• Generous annual leave entitlement

• Flexible and hybrid working

• Access to wellbeing support and an employee assistance programme

• Learning and development opportunities

We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to recruitment@pcl.co.uk

If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. PCL uses AI tools to assist with our review of applications, including to summarise CVs against relevant job criteria and transcribe interviews. However, our team always makes the final decision on any application. Please see our privacy notice (https://www.premiumcredit.com/Recruitment-privacy-notice) for further information on how we process your personal data during the application process.

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.