At Premium Credit, we know that great results start with a great culture. That’s why we’re grateful to have earned a 4.4 rating on Glassdoor from our valued colleagues. We’re not just growing our business; we’re cultivating a community where everyone feels empowered to do their best work, share knowledge and develop their skills.

More Than Just a Workplace

Our culture centres on our values, trust, collaboration, and growth. From day one, new colleagues feel the difference: open communication, mutual respect, and a genuine sense of belonging are just a few areas that exceed expectations. Whether in-person or online, every voice is welcomed and valued.

Here’s What Sets Us Apart:

People First:

Our colleagues tell us supportive management and approachable leadership are part of the reason they love working here. We know that when our people thrive, so does our business. Every quarter we have a whole company Town Hall (two in person each year) where our Leadership Team provide clear updates on strategy and performance. (There is always a social activity after our in-person Town Halls so you can create real connections across the company).

Growth Mindset:

With clear development plans, continuous learning opportunities, and cross-team mentorship, we’re committed to helping every colleague achieve their professional goals, celebrating their achievements along the way.

Our Learning and Development provide regular training in person, online or via our Learning Platform, enabling colleagues at all levels to enhance and develop their knowledge and skills. We also offer opportunities for continued study where it will benefit you to develop within and beyond your role.

Work-Life Balance:

Our hybrid working model stands out when people apply to us. Our contact centre colleagues work on a fully remote basis within the UK. Other teams schedule weekly or monthly collaborative office days to work together, have team meetings or complete training.

We have a generous holiday allowance and the opportunity to buy or sell days offering the flexibility to increase or reduce your holiday entitlement each year.

Purposeful Collaboration:

We foster an environment where sharing ideas is encouraged and innovation can flourish. Collaboration isn’t just a buzzword—it’s the foundation of our success. 

What Our Team Members Say

Here’s a snapshot of the feedback that’s earned us our 4.4 Glassdoor rating:

“I feel supported, valued, and part of a family.”
“Management listens and cares about our growth.”
“The culture here is genuinely positive and inclusive.”
“I’ve never worked somewhere with such transparency and honesty.”

At Premium Credit, we’re on a mission to continuously improve what makes us special. As we grow, our commitment to culture grows with us. Because we believe that when people love what they do—and where they do it—anything is possible.